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  • What are your opening hours?
    We are not a shop and are not open to the public. If you are collecting food this will be at an agreed time slot and date. Our Contact Hours for Phone calls are: Mon - Fri: 10am - 7pm ​​ Saturday: 11am - 4pm Sunday: By appointment only We do arrange calls to discuss catering etc. outside of these hours at our discretion. Please be aware that due to the nature of our business we may be unable to take your call immediately. This could be due to working and providing catering, or have a day off midweek after working at a weekend. If we are unable to take your call we will aim to reply within 24 hours on a weekday. Emails We aim to reply to emails within 24 hours on weekdays. Our contact details are: Samantha Burke 07970 815 806 hello@thymeseason.co.uk 145 Alma Road, Selston, Nottingham. NG16 6BJ
  • Are you registered with Environmental Health?
    Yes! Thyme & Season is registered with Environmental Health at Ashfield District Council. We have 5 Stars! Which is the best rating you can get Our sister business, Dosa Love, also has 5 Stars, and is registered with Gedling Borough Council. We also have regular training in food safety, and have certificates for this. We are registered with NCASS for Health & Safety and HCAAP systems. As we specialise in catering for dietary requirements, we always go above and beyond to clean surfaces and equipment, and follow Health and Safety protocols.
  • Do you use allergens in your kitchen?
    Yes, we use all of the main 14 allergens in our kitchen. However, we are only all too aware of how life threatening allergens can be and take the up most care to limit cross-contamination. Samantha, the owner and cook, is coeliac and has to eat gluten-free for medical reasons. She has also catered for many different dietary requirements over the years. We understand the importance of cleaning down between dishes, ensuring equipment is clean, and checking ingredients lists. We do everything we can to make 'free-from' items safe for people to eat.
  • How do I book catering?
    If you are interested in catering. You can completed the online request form at the bottom of all the catering pages. Alternatively, you can email sam@thymeseason.co.uk or Sam on 07970 815 806 to discuss your needs. Once we know what sort of service you require, and when and where it is, we can check our calendar for availability. If we have availability we will send out Menus and prices. For bespoke bookings we will require more information, and quotes will take longer to pull together.
  • How much notice do you need to provide catering?
    For Cold Buffets we prefer a minimum of 1 weeks notice. For Street Food and Hot Buffets we prefer a minimum of 2 weeks notice. For Feasts, Weddings, Large events and bespoke events, a minimum of 4 weeks notice. Please note that due to us being a small business. We have limited availability.
  • What events can Thyme & Season cater for?
    We are experienced at providing corporate catering, ideal for staff socials, parties and other corporate events. ​ We set up quietly and efficiently. Feeding your staff and guests healthy tasty options that won't leave them bloated or tired, and feeling like they have been treated to something really special. ​ Weddings We love a good wedding! Our catering suits relaxed weddings, including festival style weddings, and events where you want to break from the traditional wedding breakfasts and sit-down meals. Private Parties Garden Parties, 60th Birthdays, 21st Birthdays, Celebrations of all Kinds. ​ Community Events We have a range of meals that we can provide for organisations with a limited budget. Corporate Events Our quick efficient service is ideal for corporate and business events, seminars and workshops where attendees/workforce/colleagues need to be fed quickly. With the added bonus that our fresh healthy food will have everyone fuelled up for the second part of the day.
  • Catering for allergies and dietary requirements
    We are experienced in catering for allergies, intolerances and dietary requirements, with over 11 years experience of creating food for customers, and 12 years of living with a medical dietary need. We can cater easily for gluten-free, egg-free, milk-free, plant-based, soya-free etc. If you, or a guest has complex dietary needs please contact us directly to discuss these needs. You can also find more information on our pages here
  • What are the delivery costs for catering?
    Catering Delivery costs are based on the number of miles travelled, the time it takes, the number of staff travelling, and the number of vehicles used. Costs are calculated from Selston. NG16 6BJ.
  • What do you serve food on?
    For our street food and buffets, we use eco-friendly packaging. Including compostable palm leaf trays, wooden cutlery and bagasse trays. We DO NOT use any single serve plastic. We have been using eco-friendly packaging since we started our first business in 2012. For bespoke events we can also use crockery and silverware.
  • What is your set-up for Street Food Service?
    Gazebo's! For outdoor street food service we use our gazebos. Either 3m x 3m or 2m x 2m. We can use both gas and electricity to cook our food. This allows us to set up in all sorts of spaces. Including fields without electricity, gardens with narrow access, patios, pavements, driveways, pavements and more.
  • Indoor Hot Food Buffet
    For your indoor hot food buffet we supply the same food as our Street Food Stall. You can have the same meals and vibe as having street food outdoors - indoors. Using our street food packaging and service style. Alternatively the food can be served in a more formal manner. From a serviced hot buffet with plates, napkins and silverware for guests. For both options we require space for trestle tables to be set up and an electricity supply. We also need access to running water. Depending on the facilities at your venue, and your food requirements. We may need a kitchen to heat food, or space for our gazebos so we can cook on site.
  • Cancellations
    In the event that you wish to cancel, if cancellation is made 28 days prior to the event date you will receive a full refund If the event is cancelled 14 days prior to the event date we will refund all but the £200 deposit. For cancellations 9 days before the event 50% of the final invoice will be refunded. All other refunds after this date are at the discretion of Thyme & Season.
  • How often is the online shop open?
    The online shop is open weekly. Order by 5pm Friday for collection the following Friday.
  • What areas do you deliver to?
    We currently don't offer delivery. You can order food from the website for collection the following Friday. Collection is from our home in Selston.
  • Why does the shop menu change?
    We want to provide variety and interest in what we sell. We change the shop menu so that you can try a range of things that we make. If there's something you really want again, let us know and if it is popular enough we will make it again.
  • How do I collect food from you?
    We offer collection from our base in Selston. ​145 Alma Road, Selston, Nottingham. NG16 6BJ ​Collection is for shop items or catering. ​ Please only come to this address with prior arrangement. ​ For shop purchases collection is on Fridays at agreed times. ​ For catering collection, days and times as agreed. ​ Our house is at the end of a short private road (off Alma Road). ​ When collecting food please etiher park directly on our driveway, or on the main road prior to our turning. Please do not park vehicles on the private road. Thank you.
Request More Information

If you are interested in having us cater for your event, please fill in the form, let us know what you are looking for by selecting a service and giving us more details about your event.

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We will contact you as soon as possible by phone or email to discuss your needs and requirements, and to send menus and prices over to you.

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Thanks for submitting! We will be in touch soon.

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