Please note that all food made by Thyme & Season is handcrafted to order, therefore there will be slight variations in taste, colour, texture and cooking time from one batch to the next. Please keep this in mind when ordering, storing and cooking the food.
We kindly ask that you check your order upon receipt to ensure that everything has reached you in one piece, if not, please contact us as soon as you can. We want you to be happy with your food from Thyme & Season, if you find for any reason that you are not, please contact us as soon as you possible so that we can help to rectify this.
For our full information on orders, delivery and returns please take a look at our FAQs page